“To maintain our leading position as the largest multi-line showroom currently serving the design community; while portraying our passion and commitment to a professional, elegant image in a relaxed and comfortable atmosphere.”
We will continue to offer a professional and friendly destination where designers can shop for a wide variety of fabulous lines of fabric and wallcoverings, draperies, drapery hardware and trim.
Most importantly, we will strive to maintain our long-standing culture of old fashioned family values, as we continually make sure our product lines allow us to meet the diverse and specialized needs of our design partners.
We will protect the KMD brand by delivering on our promises, demonstrating honesty and integrity in every interaction and offering caring and personalized service in a fun environment!
We will take responsibility for our actions and do what we say we will in all circumstances.
We will ask the ‘right’ questions to produce the best possible result and creative solution to challenging situations.
We will consistently strive for excellence in our day-to-day interactions, and look for ways to improve processes that contribute to better relationships and the bottom line.
We will continually assess and quickly respond to changing customer needs and the on-going challenges of our business.
We will maintain high ethical and professional standards and be honest in all interactions.
Little Things Matter:
We will think and act like owners, exhibiting common sense and not overlooking the ‘little things’ that can have a less than positive impact on our showrooms, clients, partners and ultimately, our DRC or KMD brand.
We will maintain our sense of humor, especially in tough times, and strive to promote a culture where laughter and fun are a part of each day.